We ship parcels every weekday. If you order before 11:00 (CET) on a weekday, we will send your parcel the same day.

We offer 2-3 working days delivery to both parcel shops and your home. If you have any questions about your delivery, you can contact us here.

Depending on your country, we deliver with Hermes, DHL, Mondial Relay, Colis Privé or Posti:

• Parcel shop – available in all our EU countries
• Home delivery – available in most countries

You will see the options for your country at checkout.

Shipping to a parcel shop is free on orders from €100. Below that, the price depends on your country and is shown at checkout. Home delivery is also priced by country and shown at checkout. If you return an item, it costs €10, while exchanges are completely free.

We offer several payment options:

• Visa, Mastercard, Maestro and American Express
• PayPal
• Apple Pay and Google Pay
• Klarna and Scalapay (in most countries): pay in instalments, pay the full amount or pay later
• Local methods in some countries: Bizum (Spain), Satispay (Italy), MB WAY (Portugal) and Przelewy24 (Poland)

With us, you get a 30-day right of return, which is 16 days more than the 14-day right of withdrawal required by law. We call it our satisfaction guarantee: if you are not 100% satisfied, simply return the product within 30 days and get a full refund.

If you have any questions, you are welcome to contact our customer service here.

To cancel or change your order, please get in touch with our friendly colleagues Ida or Anna. You can do that here.

The satisfaction guarantee is our way of giving you extra peace of mind. You get 30 days to try the product and see the results in your everyday life. If it does not suit you, you return it and get your money back, completely hassle-free.